How to strengthen resource management within ConnectWise
Project Management Expertise Series for ConnectWise Users When you take on a client’s technical support needs, you have to be able to...
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An intelligent AI for planning projects is built right into ConnectWise
When your client’s needs – a product rollout, system update, or installation – exceed the capacity of a ticket, you probably turn to a...
AI is a Decoder, not an Enemy
People are afraid of artificial intelligence. It has been portrayed – in films and real life – as a modern Frankenstein’s monster: A creatur
How better resource management could have reduced tech layoffs
When Elon Musk took over Twitter, he promptly fired half of the workforce, citing cost cutting as the main reason. Others claimed it was bec
Chat GPT raises the bar on mansplaining
AIs are great for navigating complexity and can help you mine huge amounts of data but they don’t replace human decision makers. Today, tho
Composability for the CIO – how close are we?
For companies that have moved to a hybrid workforce, the CIO’s role has expanded. The IT team is tasked with implementing tools to...
How to prevent project plans from killing your profits
It’s rare that finance wants to get involved in project planning. There are project managers for that. But accepting a bad project plan as t
Why CFOs should be thinking about customer onboarding
Everything you do in your role as CFO leads ultimately to one place: product delivery. You may rarely be involved in how the sausage is made
How Southwest could have saved itself – for less than you think
At least your bags fly for free? We’re not sure what the comeback story will be for Southwest airlines, but we do know that this could...
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